The SVP of Independent Credit and Collections Risk Analytics and Oversight is a senior-level, strategic professional who closely follows latest trends in retail credit operations and collections, and is responsible for leading activities including analytics, portfolio performance monitoring, and competitive intelligence gathering to identify risk opportunities in coordination with the Customer Credit Engagement Oversight team. This is a role within Citi's US Personal Banking Independent Risk team; this 2nd line of defense position is focused on collections and credit operations risk within multiple retail credit products including credit cards, unsecured personal loans, mortgages and home equity. The overall objective of this role is to lead and support strategic initiatives within the team to improve the oversight objectives; challenge the business on capabilities and results through leveraging competitive intelligence, benchmarking, and analysis; support the organization's oversight of the business's execution of intent including data requirements for loan level reviews. Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required to guide and influence others, in particular colleagues in other areas and occasional external customers. Responsibilities include: identifying opportunities for enhanced controls, oversight and effective challenge through data analytics; building competitive intelligence; creating processes to analyze competitive information; conducting data reasonability checks; consolidating input for monthly review decks; documenting meeting discussions; preparing policy related review materials; participating in deep dive reviews to ensure compliance; partnering with control functions on rules and regulation updates; participating in global working groups; providing feedback on initiatives and trends; establishing cross-functional partnerships. Qualifications include 10+ years of experience in credit risk management or equivalent, superior analytical and problem-solving skills, working knowledge of SAS or SQL and MS Office, excellent communication and negotiation skills, and a Bachelor's degree (Master's preferred).
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